Support
Need Help?
This landing page is for general FAQ questions and the tutorial/demonstration of main functionalities.
Getting Started
Tutorials
Learn how to use our platform with step-by-step guides and demonstrations.
Upload Diverse Datasets
Learn how to upload various types of data including ARDC upload examples and Qualtrics data. Follow our step-by-step guide to get started.
Cross-Species Data Comparisons
Discover how to compare data across different species. See examples of OAE (Otoacoustic Emissions) data for multiple subjects.
Online Data Processing
Explore our automated data processing capabilities including ABR Presto. Learn about the advanced algorithms working behind the scenes.
Support
Frequently Asked Questions
Find quick answers to common questions about our platform.
To upload data, navigate to the Upload page and follow the step-by-step instructions. Make sure your data is in the correct format and includes all required metadata.
We support various file formats including CSV, JSON, Excel files, and audio files. Please check our documentation for the complete list of supported formats.
You can browse and download data through our Export Data feature. Use the search and filter options to find the specific datasets you need.
Yes, we implement industry-standard security measures to protect your data. All uploads are encrypted and access is controlled through secure authentication.
Absolutely! Our platform is designed to facilitate collaboration. You can share datasets, collaborate on research projects, and connect with other researchers in the field.